Unless you have initiated the contact, in which case you can be sure of the person at the other end, don’t give people sensitive personal or financial information, not even to somebody claiming to be calling from your bank (your bank will already have the info). They may ask for a piece of identifying information, last four-digits of your Social Security number or part of an account number, but they shouldn’t be asking for every little detail. If someone calls you to offer credit cards or any other offer, ask them to provide you with a written application. If your bank or any other financial institution calls you and begins asking more information than you’re comfortable giving out simply hang up and call them directly and then ask about why they were calling to make sure it is a legitimate request.
Be aware of this same issue through your email. If you receive an email from your bank, credit card company, or insurance company, etc., and the body of the email asks you to click on a link or reply with specific information because they need to confirm certain data or they claim there is an issue, DO NOT DO IT! It is possible that this could be a phishing email in which case it is a scam for someone to access your personal data. If you receive an email like this call the customer service line for the company the email appears to have come from and ask them about it. If you discover that the email is a scam, give the company you contact the information in the email so that they can investigate who is posing as them. You should also delete the email immediately.
This happened to me a couple years ago. I received a strange email from my credit card company saying that there were suspicious charges on my card and to click the link in the email to confirm my information. Luckily I always prefer dealing with an actual person than relying on a machine of sorts so I contacted my credit card company. The customer service agent informed me that they never contact their customers that way, and the email was a scam. She also told me that if I had clicked on that link, it would have given whoever sent the email direct access into my computer's files, or any other device I used to open the email, from basically anywhere.
For more information visit us at www.conroyassociates.com